Search results for "Tourism services"

Mindful Tourism Services for People with Mental Impairment. Situation Scan: Latvia, 2021

2021

The report is part of the EU Erasmus + funded project “Mindful tourism services for mentally disordered people” (MindTour). The project aims to promote and support tourism entrepreneurs to value mentally disordered clients and their families as persons and customers and help them design mindful tourism services accessible for mentally disordered people. The project is implemented in cooperation with Estonian, Belgian and Latvian higher education institutions – University of Tartu, Pärnu College (Estonia), Thomas More Mechelen-Antwerpen (Belgium), University of Latvia (Latvia), as well as leisure and tourism service providers - Pärnu Museum (Estonia), Museum Dr Guislain (Belgium) and SIA Zei…

Ekonomikas un vadības zinātne

2006

The Value of Trust for Travel Agencies in Achieving Customers' Attitudinal Loyalty

2015

The emergence of e-commerce in the tourism sector has triggered profound changes in the sector's structure. Travel agencies, as the final link in the distribution chain, have been most affected. The globalization of tourism service distributors via the internet has caused competition to intensify and has had strong repercussions. Nevertheless, many travel agencies that also offer online services remain competitive and maintain a loyal customer base. Drawing on data from customers used to purchasing tourism services over the internet, this study analyzed changes in these customers' perceptions of the value offered by traditional travel agencies. Considering the loyalty of clients as a key el…

Value creation in mobile tourism services : evaluating the value creation concerns of the Norwegian MOVE project

2007

Sammendrag på norsk og engelsk. The report presents the results of the evaluation activity specified as part of the MOVE project, a three year innovation project funded by the Research Council of Norway and seven industry and university partners. The aim of this project has been to establish a location-based electronic marketplace, offering mobile tourism services. Several pilot services including a map-based interface providing tourist guide functionality to the mobile handset, a web based tool for service providers’ registration of points of interest (POI), and two “infotainment” services (picture puzzle and riddle) has been developed. The Lofoten area was chosen as the target region for …